Antillia LLC | Privacy Policy
Welcome to Antillia LLC, where we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how Antillia LLC (referred to as: Antillia, We, Us, Our, The Company) collects, uses, and safeguards your data in compliance with the regulations of the Kingdom of Saudi Arabia.
Antillia LLC utilizes your personal data as a service provider under the following circumstances:
- If you are an Antillia Customer using our products, we may collect and process some of your personal data or business information. An Antillia Customer is typically a B2B or B2G business offering its services to other customers.
- If you are an Antillia User who indirectly utilizes our service (as a client of one of Antillia's Customers), additional data may be gathered and processed based on the privacy and terms of use determined by the Antillia Customer.
Overview of this Privacy Policy
This Privacy Policy primarily covers the majority of data processed when you (as Antillia Customer/User) utilize or engage with one of our solutions. It explains how and why we collect the data and which data we collect.
If this Policy doesn’t cover all questions you have, please contact us at Info@antillia.sa for clarification and answers.
Data Collection
We collect various types of data based on your activity and how you use our services or solutions. Your data is kept secure, and we retain a copy as needed. We do not share your data with other parties except as listed in this policy.
Purposes of Data collection
- Providing Antillia Customers/Users with full access to our product features.
- Managing customer accounts and conducting continuous analysis to enhance our customer experience.
- Processing customer requests and resolving issues raised to maintain seamless operations.
- Maintaining a secure experience and protecting our customers' data by preventing any suspicious activities.
- Protecting Antillia’s rights and making informed decisions in case of disputes, claims, questions, or disagreements.
Types of Data We Collect
The data we collect varies depending on the type of service, product, and operations you engage in. Generally, the data we collect includes, but is not limited to:
- Personal information such as name, email, mobile number, and location.
- Software features include microphone, camera, SMS, contacts, IP address, operating system, and browser.
- Hardware and devices such as tablets, smartphones, computers, or laptops.
Please note that we may retain a copy of your data or sessions using our software. Copies may be kept on our servers until we determine they are no longer needed or based on your request.
Methods of Data Collection
We collect data using various methods depending on how you use our services/solutions and the data required for different situations. These methods include:
- Logging in/Signing up
- Pop-ups
- Cookies
- Surveys
- Feedback
- Tracking tools
- Website forms
Retention of Data
We retain your data when ongoing processing is needed to maintain efficient services. When we no longer have a reason to retain data, it will either be deleted or aggregated. If deletion is not possible, we securely store it until deletion becomes possible. Deleting data involves removing it from our systems and records.
Data Share and Transfer
Antillia LLC is the data controller and may share data with third parties for the purpose of maintaining efficient services. The external entities with whom we may share data include the providers of our servers and clouds.
Data may also be disclosed in response to lawful requests made by government agencies or public authorities, to meet national security, law enforcement, or any other legal requirements.
Compliance with Regulations
We are committed to complying with the Kingdom of Saudi Arabia's data protection laws and regulations.
Dispute Resolution
Privacy-related disputes will be handled in accordance with the laws and regulations of Kingdom of Saudi Arabia.
Cookies
We may use cookies and tracking tools to enhance user experience and collect analytics data for service improvement.
Data protection
Our solutions are designed to keep your data safe and secure through technical measures, security tactics, monitoring logs, and network and software security tactics.
Your Rights and Choices
As a data controller, we are responsible for ensuring you get your full rights, which include:
- The option to receive a copy of your data
- Updating or correcting outdated or incorrect data
- Requesting the deletion, movement, or transmission of your data
- The right to withdraw your consent at any time, in accordance with the agreement terms.
Accessing Your Data
You can access, modify, or delete your personal data by contacting us at Info@antillia.sa.
Policy Updates
This privacy policy is updated on 2024/5/23. Any changes will be communicated via email to all account holders and posted here.
Complaints
For complaints or to modify your choices, email us at info@antillia.sa.
